Child Line is a 24 hour emergency phone service in Jaipur for children in difficult circumstances. Any child in crisis can dial 1098 free of cost and speak to a friendly, experienced counsellor.

The service seeks to aid any child below the age of 18 who is injured, sick, exploited, abused, in danger, or lonely. They may be street children living on the pavement or railway station, or normal children with normal families. Parents often call in search of a missing child.

Over 1800 interventions being carried out by Child Line service in year 2021-22. The dedicated team of Jaipur Childline has rescued about 650 children from different critical situation and provided protection to them this year.

Many children who call simply require information, advice or someone to listen, but in more acute instances I-India sends out its ambulance. In these cases it might be that only medical care is needed, but where the child has been abandoned or run away from home, intervention is often required. Child Line personnel will attempt to locate the family of the child and unite them. If this is not possible, or not in the child’s best interests, then the child can stay indefinitely in one of I-India’s homes. Occasionally, a child may be referred to another concerned organisation.

Child Line represents a safety net to thousands of children every year. It was established in 1996 in Mumbai by the Tata Institute of Social Sciences and now operates in 602 cities/districts across India. The service began in Jaipur in 2000 and its primary operator there is I-India. I-India has an excellent track record in running the program and police and hospitals frequently call on behalf of children needing assistance. We operate the service 24 hours a day from an office on our Child Inn campus. Our staff are also engaged in public awareness and outreach activity.

CHILDLINE project is supported by the Union Ministry of Women and Child Development (MWCD) under the Integrated Child Protection Scheme (ICPS).

Project Statistics

Total interventions carried out by Jaipur Childline - 1800+.
Covid-19 relief and medical interventions - 711.
Children rescued from Child Labour & other forms of abuse - 390.
Homeless Children provided shelter - 264.
Children provided sponsorships & reunited with families - 166.
Children provided emotional support & guidance - 136.

Your Call for Help will never go Unanswered

Childline is an emergency helpline, which works round the clock to aid any child below the age of 18 who is injured, sick, exploited, abused, in danger, or lonely. They may be street children living on the pavement or railway station, or normal children with normal families.

The program synchronizes its work with district administration, Childline India Foundation, Indian Railways, Child Welfare Committee, Commission for Protection of Child Rights, National Commission for Protection of Child Rights, Police, local Non-Governmental Organisations (NGOs) working on children’s issue.

Childline not only respond to the emergency needs of children but also link them to relevant services for their long-term care and rehabilitation. Till date, the service connected to three million children across the nation offering them care and protection.